Who should own this checklist internally?
An operations lead should own rollout, with clear day-level owners across intake, support staff, and attorney stakeholders.
Intake Checklist
Use this focused checklist to reduce intake delays and improve consistency across your team.
How to use: complete one day at a time and track progress as you go.
0/7 completed
Day 1
Tighten intake form
Keep only qualification-critical fields and remove friction.
Day 2
Set response SLA
Define first-response time target and assign clear ownership.
Day 3
Automate scheduling
Enable self-booking for qualified leads with auto-confirmations.
Day 4
Standardize document requests
Use case-type templates with clear missing-item tracking.
Day 5
Implement pre-screening
Apply consistent qualification logic before attorney review.
Day 6
Streamline handoff
Create one intake-to-case handoff checklist for staff.
Day 7
Add follow-up automation
Automate reminders for incomplete intake and unsigned engagement.
An operations lead should own rollout, with clear day-level owners across intake, support staff, and attorney stakeholders.
Yes. Smaller teams can apply the same sequence in a lightweight way by assigning each day to one responsible team member.
You should have a more consistent intake baseline, clearer response timing, and fewer manual handoff gaps.
Bring your completed checklist into a demo to map the fastest intake automation rollout.
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