Intake Checklist

Client Intake Automation Checklist

Use this focused checklist to reduce intake delays and improve consistency across your team.

What You Get

  • A clear 7-day execution plan
  • Daily completion tracking
  • A repeatable intake workflow baseline

7-Day Rollout Plan

  1. Day 1: Tighten intake form to qualification-critical fields.
  2. Day 2: Set and assign first-response SLA ownership.
  3. Day 3: Automate scheduling and confirmation workflows.
  4. Day 4: Standardize document request templates by case type.
  5. Day 5: Implement pre-screening rules before attorney review.
  6. Day 6: Streamline intake-to-case handoff criteria.
  7. Day 7: Automate reminders for incomplete intake stages.

7-Day Interactive Checklist

How to use: complete one day at a time and track progress as you go.

0/7 completed

  1. Day 1

    Tighten intake form

    Keep only qualification-critical fields and remove friction.

  2. Day 2

    Set response SLA

    Define first-response time target and assign clear ownership.

  3. Day 3

    Automate scheduling

    Enable self-booking for qualified leads with auto-confirmations.

  4. Day 4

    Standardize document requests

    Use case-type templates with clear missing-item tracking.

  5. Day 5

    Implement pre-screening

    Apply consistent qualification logic before attorney review.

  6. Day 6

    Streamline handoff

    Create one intake-to-case handoff checklist for staff.

  7. Day 7

    Add follow-up automation

    Automate reminders for incomplete intake and unsigned engagement.

Frequently Asked Questions

Who should own this checklist internally?

An operations lead should own rollout, with clear day-level owners across intake, support staff, and attorney stakeholders.

Can this checklist work for smaller firms?

Yes. Smaller teams can apply the same sequence in a lightweight way by assigning each day to one responsible team member.

What is the expected outcome after 7 days?

You should have a more consistent intake baseline, clearer response timing, and fewer manual handoff gaps.

Next Step

Bring your completed checklist into a demo to map the fastest intake automation rollout.

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